Bilingual Business Analyst in Human Resources at Intact, focusing on employee experience and process improvement. Collaborating across departments and synthesizing complex requirements into clear specifications.
Responsibilities
Accurately identify needs while being a point of reference
Champion the vision by translating needs into specifications and creating a realistic project plan and timeline
Facilitate workshops to capture notes on operational processes and systems
Serve as an intermediary between users and managers at different hierarchical levels
Act as a link between business units and the HR community
Gather and consolidate feedback from various specialists on specific topics
Collaborate on change management initiatives
Evaluate and document results and plan risk mitigation
Communicate project progress to stakeholders
Support project management to maximize team engagement and efficiency
Produce necessary documentation to help advance projects
Participate in planning, demonstrations, committees, and retrospectives
Requirements
Minimum of 3 years of relevant experience in a similar role of Business Analyst
Good knowledge of the Agile methodology and Jira tool
Experience in Human Resources and with the Workday system is an asset
Excellent oral and written communication skills
Strong presentation and facilitation skills, and proficiency in PowerPoint, Excel, and Visio
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