Hybrid Senior Business Analyst

Posted 3 weeks ago

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About the role

  • Analyse and understand complex user and business needs, including where material is conflicting and drawn from multiple sources
  • Map complex processes and information flows into appropriate artefacts for communication with both stakeholders and the team
  • Translate user needs into system functionality requirements
  • Understand the internal and external situation and environment, eliciting and managing any non-functional requirements.
  • Track, review and manage requirements with appropriate stakeholders to maintain records of traceability and prioritisation.
  • Negotiate with and persuade stakeholders with a balanced consultative approach to ensure that the principles of user centred design are balanced against service requirements.
  • Write clear and concise user stories with clear and testable acceptance criteria.
  • Contributing to Methods Business Analysis Community of Practice and mentoring other business analysts

Requirements

  • Extensive Business Analysis or relevant knowledge gained from recognised bodies (BCS, BABOK, Agile PO).
  • Leading the analysis as part of a multi-disciplinary team.
  • Demonstrably able to select the appropriate business modelling techniques that are most effective to help people understand the situations, problems, and solutions.
  • Can recommend and influence improvements to business structures, processes and information flows supported appropriately with automation and technology.
  • Breadth of effective techniques to define and manage requirements, prioritisation, and scope with others in a range of different types of change methodologies and situations.
  • Defining or selecting standards and applying appropriate techniques to elicit and document requirements.
  • Managing traceability of, change to and the refinement of requirements, identifying issues and omissions and managing escalations.
  • Leading work that delivers effectively and efficiently in fast paced environments, in agile and waterfall project methodologies.
  • Extensive experience of working in different project methodologies and awareness of how to adapt their practice.
  • Excellent stakeholder management to understand objectives and resolve tension and conflict.
  • Good problem solving and analytical skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data.
  • A confident written and verbal communicator.
  • Pro-active approach to personal and professional development, and mentoring of others in Business Analysis Best practice
  • Practical experience and knowledge of Lean practices.
  • Systems Thinking.
  • Understanding of public services and technology marketplace with knowledge of products, platforms and emerging technologies.
  • Knowledge of Business Architecture (TOGAF, BIZBOK).
  • Specialist knowledge in a business domain or other digital specialism.
  • Specialist knowledge in security, data and privacy.
  • Knowledge and understanding of GDS Service Standards.
  • Knowledge and understanding of software development lifecycles.
  • Experience in managing story development in tools such as JIRA, Azure DevOps or similar.
  • Experience in collaborative and remote tooling (Teams, Slack, MIRO, Mural).
  • Ability to understand complex financial issues combined with deep analytical skills.
  • Experience of working in scrum environments with team definitions of ready and done.

Benefits

  • Autonomy to develop and grow your skills and experience
  • Be part of exciting project work that is making a difference in society
  • Strong, inspiring, and thought-provoking leadership
  • A supportive and collaborative environment
  • access to LinkedIn Learning, a management development programme, and training
  • 24/7 confidential employee assistance programme
  • including home working and part time
  • office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
  • 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
  • 2 paid days per year to volunteer in our local communities or within a charity organisation
  • Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
  • based on company and individual performance
  • of 4 times base salary
  • which is non-contributory (spouse and dependants included)
  • which is non-contributory (spouse and dependants included)
  • Enhanced Maternity and Paternity Pay
  • season ticket loan, cycle to work scheme

Job title

Senior Business Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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