Analyse and understand complex user and business needs, including where material is conflicting and drawn from multiple sources
Map complex processes and information flows into appropriate artefacts for communication with both stakeholders and the team
Translate user needs into system functionality requirements
Understand the internal and external situation and environment, eliciting and managing any non-functional requirements.
Track, review and manage requirements with appropriate stakeholders to maintain records of traceability and prioritisation.
Negotiate with and persuade stakeholders with a balanced consultative approach to ensure that the principles of user centred design are balanced against service requirements.
Write clear and concise user stories with clear and testable acceptance criteria.
Contributing to Methods Business Analysis Community of Practice and mentoring other business analysts
Requirements
Extensive Business Analysis or relevant knowledge gained from recognised bodies (BCS, BABOK, Agile PO).
Leading the analysis as part of a multi-disciplinary team.
Demonstrably able to select the appropriate business modelling techniques that are most effective to help people understand the situations, problems, and solutions.
Can recommend and influence improvements to business structures, processes and information flows supported appropriately with automation and technology.
Breadth of effective techniques to define and manage requirements, prioritisation, and scope with others in a range of different types of change methodologies and situations.
Defining or selecting standards and applying appropriate techniques to elicit and document requirements.
Managing traceability of, change to and the refinement of requirements, identifying issues and omissions and managing escalations.
Leading work that delivers effectively and efficiently in fast paced environments, in agile and waterfall project methodologies.
Extensive experience of working in different project methodologies and awareness of how to adapt their practice.
Excellent stakeholder management to understand objectives and resolve tension and conflict.
Good problem solving and analytical skills, including the ability to create clear observations, analysis and conclusions based on customer interviews, published requirements and data.
A confident written and verbal communicator.
Pro-active approach to personal and professional development, and mentoring of others in Business Analysis Best practice
Practical experience and knowledge of Lean practices.
Systems Thinking.
Understanding of public services and technology marketplace with knowledge of products, platforms and emerging technologies.
Knowledge of Business Architecture (TOGAF, BIZBOK).
Specialist knowledge in a business domain or other digital specialism.
Specialist knowledge in security, data and privacy.
Knowledge and understanding of GDS Service Standards.
Knowledge and understanding of software development lifecycles.
Experience in managing story development in tools such as JIRA, Azure DevOps or similar.
Experience in collaborative and remote tooling (Teams, Slack, MIRO, Mural).
Ability to understand complex financial issues combined with deep analytical skills.
Experience of working in scrum environments with team definitions of ready and done.
Benefits
Autonomy to develop and grow your skills and experience
Be part of exciting project work that is making a difference in society
Strong, inspiring, and thought-provoking leadership
A supportive and collaborative environment
access to LinkedIn Learning, a management development programme, and training
24/7 confidential employee assistance programme
including home working and part time
office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
2 paid days per year to volunteer in our local communities or within a charity organisation
Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
based on company and individual performance
of 4 times base salary
which is non-contributory (spouse and dependants included)
which is non-contributory (spouse and dependants included)
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