Hybrid Senior Billing Analyst

Posted 4 weeks ago

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About the role

  • Ensure that all revenue is billed and accounted for and minimize the need to accrue revenue;
  • Maintain excellent rapport with customers and agents and resolve any disputes in a timely manner;
  • Monitor customer contacts to ensure that billing is in conformance with customer requirements. This includes understanding customer portals;
  • Verifies validity of account discrepancies by obtaining and investigating information from customer sales, customer service departments, collections, and customers.
  • Participate in department projects and actively assist and drive quality improvements, processes, and initiatives.
  • Monthly billing/receivables close process to ensure timely process completion according to department deadlines.
  • Special projects as needed and other duties as assigned.
  • Analyze and verify invoice preparation documents, purchase orders, packing slips, BOL, and Tally Sheets.
  • Ability to produce, and ensure, accuracy in invoicing and credits.
  • Timely resolution and follow-up on billing discrepancies, portal uploads, and questions.
  • Effective communication with management over any AR problems you encounter.
  • Track approved and unapproved invoicing to produce critical month-end metrics.
  • Provide support on month-end reporting
  • Handle all special billing situations, ability to research, reconcile, and resolve billing discrepancies.
  • Process Credit Card transactions and the ability to reconcile

Requirements

  • 2+ years of Accounts Receivable experience including manufacturing billing
  • The ability to create and edit Excel spreadsheets is a must.
  • Perform quality reviews of invoicing documents and processes.
  • Familiarity with accounting software programs and ERP systems.
  • Excellent communication (verbal/written), problem-solving skills, and critical thinking.
  • Unbilled revenue reconciliation experience.
  • Ability and willingness to learn quickly.
  • Sales Tax Research in completing tax adjustment credits.
  • One Year of the college experience
  • Knowledge of MS Suites, Outlook
  • 35 wpm typing skills
  • 10 key
  • Must be able to read & write in English.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements

Job title

Senior Billing Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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