Business Process Manager acting as a link between customer service and IT at Liebherr. Overseeing demand processes and ensuring solutions for customer service delivery.
About the role
- Join Elliott Davis as a Senior Associate in Business Systems Consulting. Support clients in system implementation and ERP projects across multiple industries.
Responsibilities
- Meet with clients to assess current business systems (people, processes, and technology)
- Support clients through ERP implementations
- Convert records for input into new systems for data migration
- Consult with clients on best practices related to their business processes
- Quickly learn systems and software applications, and be able to assist clients with system implementation and restructuring projects
- Participate in conversations with a variety of businesses in multiple industries about how to achieve their business goals
- Research and recommend optimal technology eco systems
- Communicate with software vendors to outline company technology needs
- Assist with preparing key findings and analysis reports on client systems
- Leading and/or participating in special projects and activities as assigned.
Requirements
- A Bachelor’s degree in Business, Information Systems or similar field.
- Highly competent in the Microsoft Office suite, especially Excel.
- Ability to manage high volume of projects in a fast-paced environment.
- Highly detailed-oriented, time management and multitasking skills.
- Strong problem solving and critical thinking skills.
- Ability to work quickly, work both independently and collaboratively with a team; take full ownership of your role in meeting deadlines.
- Excellent communication and organizational skills, a commitment to high-quality client deliverables.
- The ability to take full ownership of customer deadlines and needs, including working necessary hours to meet customer deadlines
Benefits
- generous time away and paid firm holidays, including the week between Christmas and New Year’s
- flexible work schedules
- 16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid and caregiver leave (once eligible)
- first-class health and wellness benefits, including wellness coaching and mental health counseling
- one-on-one professional coaching
- Leadership and career development programs
- access to Beyond: a one-of-a kind program with experiences that help you expand your life, personally and professionally
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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