Administrative Assistant/Community Navigator at GMHC connecting individuals to legal and social services. Conducting comprehensive screenings and maintaining accurate client records in a supportive environment.
About the role
- Engage with and educate key stakeholders and local communities delivering best practice advice and supporting communication materials
- Work closely with key internal and external stakeholders and local community partners to drive Queensland Rail operations
- Provide community and stakeholder engagement for high-profile, large-scale infrastructure projects including accessibility upgrades and track renewals
- Create communications materials using design programs and ensure consistency and quality
- Develop and implement customer, community engagement, and stakeholder communication plans
- De-escalate sensitive community situations and build rapport with stakeholders
- Foster and maintain positive and collaborative relationships with key stakeholders and senior leaders
- Balance multiple priorities and deliver work within tight deadlines in a fast-paced team environment
Requirements
- At least 3-5 years of experience in infrastructure or major projects fields
- Strong skills using InDesign (or similar design programs) to create communications materials
- Ability to build rapport and sense of connectedness with the community to de-escalate sensitive situations
- Identify and capitalise on key stakeholder and engagement opportunities
- Develop customer, community engagement, and stakeholder communication plans
- Lead and model customer-focused behaviour by delivering the highest standards of service to stakeholders and community partners
- Foster and maintain positive and collaborative relationships with key stakeholders and senior leaders
- Ability to balance multiple priorities with tight deadlines within a fast-paced work environment
- Bachelor’s degree in communications (or equivalent) highly regarded
- If residing outside Queensland, must relocate to Brisbane by start date (full-time remote or fly-in/fly-out not supported)
- Applicants may be required to undergo pre-employment alcohol and drug testing, skills assessments, video/phone interviews, psychometric testing, pre-employment health evaluations, and background checks (including criminal history and credit assessments)
Benefits
- Hybrid work options to support a healthy work-life balance
- 12.75% superannuation
- Balance your work and personal life with flexible working options
- Free travel to work and discounted rail travel
- QRI Lifestyle offers members access to over 2,000 exclusive discounts and services
- Prioritise your physical, emotional and financial wellbeing with a range of free services
- Access to over 380 gyms and pools with our Fitness Passport (you and your family)
- Eligible employees can receive up to 100% reimbursement for professional membership fees
- Clear pathways, innovative projects and opportunities for growth and leadership
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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