Onsite Local Community Specialist

Posted 2 days ago

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About the role

  • Deliver exceptional service across multiple channels-store, phone, community, and messaging
  • Coach a diverse team and solve a range of customer issues
  • Foster local problem-solving and drive member retention
  • Leverage Medibank’s products, services, and partnerships to support local member health

Requirements

  • Thrive on providing great service to the local community
  • Motivated to help your team achieve great service
  • Strong diligence in providing the right products and services
  • Fastidious about interaction accuracy and customer privacy.

Benefits

  • Flexible Working: Enjoy the freedom to work in-store, from home, and out in the community with a flexibility that supports your work-life balance across different rostered days/hours.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

Job title

Local Community Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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