Deliver exceptional service across multiple channels-store, phone, community, and messaging
Coach a diverse team and solve a range of customer issues
Foster local problem-solving and drive member retention
Leverage Medibank’s products, services, and partnerships to support local member health
Requirements
Thrive on providing great service to the local community
Motivated to help your team achieve great service
Strong diligence in providing the right products and services
Fastidious about interaction accuracy and customer privacy.
Benefits
Flexible Working: Enjoy the freedom to work in-store, from home, and out in the community with a flexibility that supports your work-life balance across different rostered days/hours.
Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
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