Senior Accounts Receivable Specialist at Geneo overseeing billing and cash collections for capital devices and consumables. Focused on accuracy, timely collections, and cross-functional collaboration.
Responsibilities
Create/send invoices for capital devices and Net-30 consumables; ensure accuracy against contracts and POs; notate status in the collections module.
Proactively email delinquent accounts to secure updated payment methods; manage Credit Card Authorization (CCA) via DocuSign.
Review/approve capital device deals prior to shipment for accuracy and terms compliance.
Generate Proforma invoices for financing partners upon PO receipt; validate POs against contracts and resolve discrepancies before release.
Send Net-30 invoices as orders are placed; track, monitor, and follow up on past-due balances.
Perform credit checks for in-house membership financing; follow the established approval matrix.
Lead cash collection efforts for delinquent 1305 accounts; coordinate with third-party collections partner ( ABNA ) as needed.
Prepare manual account statements/payment histories for 1305 customers upon request.
Provide invoice copies for 1303 consumable orders; field internal/external billing inquiries by email/phone.
Send daily Shopify order reports to the Cash Applications team; provide application direction for unidentified funds.
Investigate order/app issues across Shopify and SAP to drive resolution and correct application of funds.
Process and clear cash receipts for capital and consumable orders; ensure timely, accurate posting.
Prepare/maintain audit packs; support internal/external audits related to AR.
Track and process RF Pro payment plans; ensure on-time, accurate collections/postings.
Prepare and file chargeback challenge packets; track outcomes and tighten prevention controls.
Enter/maintain tax-exempt certificates in Vertex; liaise on customer tax questions.
Run SAP ZFI aging; prioritize outreach to Net-30 consumable customers and execute dunning strategies.
Partner with Sales Ops, Logistics, and Finance to remove blockers and accelerate collections.
Recommend process/control enhancements to increase accuracy, speed, and cash flow.
Requirements
5+ years progressive AR experience (billing, collections, cash app); aesthetics/medical device or eCommerce a plus.
Working knowledge of SAP (incl. ZFI aging) or similar ERP required; Shopify and Vertex experience strongly preferred.
Proficient with DocuSign (or equivalent) for CCA and contract workflows.
Experience preparing chargeback responses and working with third-party collections partners.
Strong Excel (lookups, pivots, reconciliation); comfortable in high-volume, multi-SKU environments.
Bachelor’s in Accounting, Finance, or related field preferred (or equivalent experience
Benefits
full health benefits, that’s medical, dental, vision, FSAs, and HSAs.
Basic Life/AD&D and Long-Term Disability coverage at no cost to you!
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