Key Account Manager for Specialty Coffee driving account level execution and sales growth in North America Foodservice. Building relationships with coffee operators and closing sales opportunities.
About the role
- Senior Account Manager at Born Social managing client relationships and social media strategies. Involved in project management and team collaboration for effective account servicing.
Responsibilities
- Leading on day-to-day client communications, building deep & long-lasting relationships
- Working with the Account Director to spot opportunities for account development
- Formulate a structure for communication on large and complex scopes of work
- Reviewing content to ensure it meets client objectives and aligns with our social strategy
- Communicating the value of our work back to the client, strategically articulating the results
- Work closely with our Social Media Managers and Studio team to coordinate activations
- Working with the Account Directors and VP team to develop and uphold a strong team culture
Requirements
- 3 to 5 years of experience working in social media (agency-side preferable)
- Brilliantly personable: communication is the lifeblood of our business.
- Highly organised: social is fast, there’s a lot of content and a lot of deadlines.
- You love brands and social media: you're fascinated by brands, and how they market themselves.
- You are naturally curious about the developments of the digital world.
- Pride in your work: meticulous about your approach and take pride in what you deliver.
- Real drive and ambition: constantly adapting to the ever-growing world of social.
Benefits
- 20 days vacation a year + 12 public holidays
- Full Paid Medical Insurance (including dental and vision)
- Annual performance bonus
- 401k matching plan
- Gym Membership contributions
- Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
- Free home office chair and screen
- Quarterly team offsites / Regular socials
- Free Citibike membership
- Recruitment referrals bonus
- Agile working policy
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