Hybrid Senior Account Manager

Posted 2 months ago

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About the role

  • Report to the Account Director and support agency relationship growth and campaign delivery excellence.
  • Deliver end to end creator marketing campaigns for a major global media agency partnership across Europe.
  • Create timelines, creator briefs and treatment decks and ensure the team proactively shares internal and agency partner facing updates on campaign status.
  • Manage campaigns internally using our platform Waves; ensure the wider team have accurately uploaded content and organised creator payments on Monday.com.
  • Lead on creating campaign case studies and Post Campaign Analysis reports; convert data and campaign insights into key learnings and present to agency partners and clients.
  • Serve as first port of call for campaign delivery related issues and filter/escalate to the Account Director where necessary.
  • Assist the Account Director on creative strategy and campaign execution tactics and feed into agency partnership opportunities and responses.
  • Line management of Account Executives and Senior Account Executives including daily management, training and personal development plans.
  • Understand and adapt to agency processes, timelines, and approval workflows to ensure seamless integration with agency partners.
  • In the first few months: meet the team, familiarise with key processes and workflow, master internal tools (Waves, G-Suite, Slack, Monday.com, HubSpot), be introduced to agency partners and successfully contribute to initial campaigns.

Requirements

  • Experience in influencer marketing is essential
  • Several years working in an agency or brand within influencer marketing, advertising, social, media and/or creative
  • Experience in client account management and creator management, preferably with media agencies or holding companies
  • Experience in delivering post-campaign analysis
  • Experience in delivery of creator and branded content, for brands to achieve paid performance across social platforms.
  • Understanding of paid media, objectives, KPIs and strategy
  • Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
  • Understanding of media agency processes and stakeholder structures is highly desirable
  • High energy and ability to multitask, with a real ability to quickly prioritise across several projects
  • A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
  • Able to build strong rapport and relationships both internally and externally, particularly with agency stakeholders
  • Multilingual language capabilities is a bonus, but not mandatory

Benefits

  • Private Healthcare through Vitality
  • Wellbeing support through Vitality including EAP & Mental Health cover
  • 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs)

Job title

Senior Account Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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