Develop and maintain strong, strategic relationships with key customers.
Act as the central point of contact, ensuring customer needs are fully understood and addressed while aligning these needs with the company's strategic goals.
Manage communication, coordinate with internal teams, and deliver tailored solutions to drive customer satisfaction and account profitability.
Analyze customer data, identify growth opportunities, and proactively address any issues to build lasting partnerships.
Facilitate and support various audits, including TS or VDA audits, development audits, engineering audits, and logistics audits.
Drive and monitor account profitability focusing on key financial metrics.
Analyze customer scorecards and implement actionable strategies to enhance satisfaction.
Evaluate RFQs from customers and provide guidelines for cost estimates.
Manage access to customer data and ensure distribution of the latest information.
Communicate new customer requirements to relevant internal teams.
Requirements
A university degree in Mechanical or Electromechanical Engineering.
Proven experience in a similar role, demonstrating a strong understanding of the job responsibilities.
Fluent in English with excellent communication skills.
Willingness to travel as needed to support business objectives.
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