Hybrid Senior Account Manager – Construction

Posted last month

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About the role

  • Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.
  • Independently prepare for, plan and conduct client meetings.
  • Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
  • Provide strategic management new and renewal business risk identification and program design (including contract and claims history review).
  • Participate in prospecting activities to both identify and close new business.
  • Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
  • Participate in carrier activities.
  • Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
  • Perform thorough contract reviews for clients.
  • Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
  • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
  • Other tasks, duties or special projects as assigned.
  • Requires seasonal or intermittent travelling to visit clients and prospects.

Requirements

  • Minimum of 5+ years of Property & Casualty insurance brokerage experience is required.
  • Minimum of 2+ years supporting Construction clients within insurance brokerage is required.
  • Exceptional communicator with advanced skills in written, verbal, and presentation formats, including public speaking.
  • Proven excellence in customer service, exhibiting the highest standards of professionalism, diplomacy, and tact.
  • Strategic relationship builder, trusted to foster and maintain strong partnerships with stakeholders at all levels.
  • Advanced proficiency in Microsoft Office and a demonstrated ability to quickly master and leverage new technologies.
  • Highly resourceful and proactive, with a strong track record of initiative, creative problem-solving, and driving process improvements.
  • Effective team leader with a history of successfully training, delegating, and delivering constructive feedback to enhance team performance.
  • Agile and adaptable, consistently responding to dynamic environments while proactively addressing issues and client needs.
  • Outstanding organizational and time management capabilities — skilled at prioritizing tasks, managing multiple projects, and consistently meeting deadlines in fast-paced settings.
  • Visionary project planner, recognized for expertise in strategic planning and continuous process optimization.
  • Property and Casualty Insurance License (required to have or acquire within 3 months of employment).

Benefits

  • full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave)

Job title

Senior Account Manager – Construction

Job type

Experience level

Senior

Salary

$77,100 - $120,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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