IN
IntactScrum Master
Scrum Master leading Agile teams for Intact's Contact Billing program, promoting collaboration and facilitating scrum ceremonies to enhance team performance.
About the role
- Coach and mentor teams on the Scrum framework, Agile principles, and best practices;
- Continuously improve Scrum processes to enhance team efficiency, productivity, and delivery quality;
- Facilitate sprint planning and execution, including backlog grooming, sprint reviews, demos, and retrospectives;
- Identify and remove impediments that hinder the team’s progress toward sprint and release goals;
- Support team dynamics, fostering open communication, resolving conflicts, and promoting a collaborative culture;
- Partner with the Product Owner to prioritize user stories, manage workload, and drive empirical product planning;
- Adapt deliverables and expectations in response to evolving scope and release plans;
- Ensure transparency by helping the team understand development activities, ceremonies, and product goals;
- Report delivery status to program leadership and key stakeholders;
- Act as a liaison between teams, stakeholders, and other Scrum Masters to align efforts with organizational objectives;
- Εnsure that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.
Requirements
- A very good educational background, preferably in the fields of computer science or engineering;
- 2+ years of experience as Scrum Master, Agile Lead or Product Owner;
- Scrum Master Certification will be considered as a plus;
- Self-confident, strong problem solving, proactive mindset;
- Great communicative and collaborative skills;
- Ability to work with and communicate to a variety of audiences, executive-level/peer-to-peer/ subordinate/ technical and non-technical etc;
- Firm command of the English language and excellent verbal and written communication skills.
- Proven experience as a Scrum Master in Agile environments.
- Strong facilitation, coaching, and conflict-resolution skills.
- Ability to lead by example and inspire teams toward continuous improvement.
- Excellent communication and stakeholder management abilities.
Benefits
- As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.
- Join the #Qteam and enjoy:
- 💸 Competitive compensation, ticket restaurant card, and annual bonus programs
- 💻 Cutting-edge IT equipment, mobile, and data plan
- 🏢 Modern facilities, free coffee and beverages, and indoor parking
- 👨⚕ Private health insurance, onsite occupational doctor, and workplace counselor
- 🏝️ Flexible working model, hybrid/remote benefits & home equipment benefits
- 🤸♂️ Onsite gym, wellness facilities, and ping pong room
- 💡 Career and talent development tools
- 🎓 Mentoring, coaching, personalized annual learning and development plan
- 🌱 Employee referral bonus, regular wellbeing, ESG, and volunteering activities
- At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
Job title
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Experience level
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QI
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