RS
regiocom SESales Coach
Sales Coach responsible for training customer advisors in sales skills at a leading telecommunications company. Focused on continuous improvement and individual development within an international team.
About the role
- Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service Cloud, Experience Cloud, CRMA) with emphasis on scalability, efficiency, and business alignment
- Collaborate with Solution Architects to design technical solutions that address evolving business requirements and strategic objectives
- Drive platform roadmap development and execution, ensuring optimal utilization of Salesforce and integrated ecosystem tools
- Implement robust governance, security, and compliance measures while managing vendor relationships and technology investments
- Identify inefficiencies across sales and customer support processes to design streamlined, automated solutions
- Integrate various platforms (Salesforce, ECB, Guuru) to enhance data flow, reporting accuracy, and operational improvements
- Build and mentor a high-performance team with skills across administration, development, and architecture
- Create enablement strategies that empower Sales and Customer Support teams with actionable insights and automation
- Develop and monitor technology budgets aligned with company priorities and ROI goals
- Establish metrics to measure platform effectiveness and drive continuous improvement across the organization
Requirements
- Bachelor's degree in Computer Science, IT, or related field (Master's/MBA preferred)
- Salesforce certifications (Administrator, Platform App Builder, or higher)
- 7+ years of Salesforce platform management experience with 5+ years in technology leadership
- Experience building and managing high-performing teams in a fast-paced environment
- Proven track record in vendor management, budget oversight, and platform strategy execution
- Deep understanding of Salesforce ecosystem (Service Cloud, Experience Cloud, CRMA)
- Experience with enterprise integration, IT governance, and data security/compliance
- Knowledge of service management and project/change management methodologies
- Fluent in English (written and verbal)
- Willingness to travel occasionally to different office locations (up to 20%)
Benefits
- Employment Contract and complex compensation package (annual performance-based bonus, medical insurance, flexible benefits)
- Unique opportunity to become a part of an international group and one of the major Internet Brands in the world, contributing to the global OLX Group success
- Fun and informal environment where getting stuff done and enjoying the ride is far more important than rules and hierarchies
- Opportunity to make impact on how millions of people trade every day
- Continuous investment in your development, through trainings and e-courses
- Work in a hybrid model - three days per week from the office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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