About the role

  • Manage client relationships and day-to-day engagement and as the main point of contact for client stakeholders
  • Identify and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
  • Manage program finances, program expenses, commission and incentive plans, monthly invoice approval with Finance and overall budget attainment against gross margin goals
  • Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite
  • Oversee sales team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis.
  • Develop and coach a team of employees and / or leaders through daily performance management, training, and development plans focused on obtaining program objectives
  • Be a strong leader focused on knowing your people, understanding their "why" and motivating them to drive personal success
  • Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
  • Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
  • Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
  • Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
  • Appropriately manage personnel by applying employee policies, compliance, and local regulations

Requirements

  • 5 years of experience in a sales environment; experience in Saas or tech sales preferred
  • 3 years of direct leadership experience of individual contributors and / or leaders
  • Experience managing client or stakeholder-based relationships
  • Track record of goal attainment in a sales role or as a sales leader; experience with hybrid teams a plus
  • Experience utilizing and interpreting data and reporting in a sales environment to drive performance
  • Proficient understanding of technology tools including CRM and sales acceleration platforms
  • Proven success working with other departments or individuals to achieve business outcomes
  • Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
  • History of developing and presenting business reviews in a live or virtual setting
  • Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others
  • Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones
  • Aptitude for managing budgets associated with P&L and related business expenses
  • Growth mindset for developing professional & personal aptitude and expertise

Benefits

  • Structured learning and career development programs
  • Mental health program
  • Generous Paid Time Off policy
  • Paid medical leave
  • Child/Dependent care reimbursement
  • Education reimbursement
  • 401k match, hardship loan program, access to financial wellness advisor
  • Comprehensive healthcare coverage including medical, dental, and vision

Job title

Sales Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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