RI
RiachueloSales Attendant I – Customer Service
Sales attendant responsible for customer registration and executing sales and service standards. Working in a fast - paced environment with flexible hours and high expectations.
About the role
- Manages either the Medicare Sales or the Broker Field Sales teams to drive and achieve company defined regional or distribution channel sales goals and objectives
- Executes the market strategy impacting the recruitment, onboarding, training, engagement, production, and compliance adherence of assigned independent agent base
- Develops market-specific sales plans to maximize enrollment growth
- Develops, nurtures and maintains relationships with key external brokers, regional agencies, providers, and community partners
- Implements marketing strategies for specific geographic segment
- Develops provider-specific marketing plans to attain membership growth in designated provider groups
- Manages and tracks sales distribution within assigned geographic segments
- Manages the sales training and incentive programs to support targeted sales for specific geographic segments within emerging markets
- Implements Human Resource guidelines including hiring, goal setting, performance evaluations, salary administration, and affirmative action
- Ensures department compliance to Company policies, procedures and government regulations
- Interfaces with targeted community leadership to impact sales growth within specific geographic segment
- Interfaces with internal departments/Associates to ensure alignment and consistency in working toward targeted goals
- Completes assigned business projects/deliverables as needed within specified time frame
- Performs other duties as assigned
- Complies with all policies and standards
Requirements
- Bachelor's degree in Healthcare, Marketing, Business or related field or equivalent experience
- 4+ years of experience in Sales, Healthcare, Medicare, CMS Regulations and/or Management
- Experience in working with or managing brokers
- 3+ years of supervisor experience
- Prior experience working with brokers/agents along with territory management experience is preferred
- Active health insurance license required
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
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