Sales Coordinator responsible for administrative support and service excellence at Ritter Insurance Marketing. Managing email requests and sales resources coordination for a growing team.
Responsibilities
Responsible for overall support with administrative duties for the sales department
Providing superior service to leadership, local field managers, carrier representative staff, national/agency sales staff, and agents as needed
Manages and completes tasks for Sales team staff members and Leadership
Manages inbound email requests to team inboxes by assigning to the appropriate sales staff or redirecting requests
Creates, organizes and coordinates updates to sales resources in Sales Team OneNote(s), Teams Channel(s), SharePoint Folder(s) and Planner(s)
Keep assigned carrier pages on the Ritter Platform updated with current information
Assist in updating team resource materials
Attend weekly, bi-weekly, monthly, and/or quarterly calls with carriers as needed
Sends out service related and informational emails from carriers or sales teams that need to be sent as a one-off email to inform or recruit
Manages, creates and analyzes Sales Reports from various avenues (Carriers, internal reporting, etc)
Administrative support for sales team functions like one-off email review and submission for deployment to marketing teams, webinar creation and management of registration lists and more
Works efficiently to coordinate with other departments on cross-team projects
Assists with Contracts Requiring Follow-up as requested by supervisor
Assists with Ritter Events such as Summits, Carrier Meetings and more
Primary back up when team is out of the office
Additional responsibilities as assigned by supervisor or manager
Completing inbound and outbound calls, as needed
Requirements
High School Diploma or equivalent
No experience necessary
Good communication skills, especially written communication
Good computer and typing skills
Good customer service skills
Ability to operate related computer applications and other business equipment including email, copy machine, scanner, fax machine, and telephone
Proficient in Microsoft Suite such as Outlook, Excel, Word, etc
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