Sales & Intake Manager driving client acquisition and managing intake processes for clients at a humanitarian-focused immigration law firm. Lead a high-performing sales team to optimize legal representation.
Responsibilities
Drive client acquisition through inbound and outbound sales strategies
Develop and execute sales plans to meet and exceed monthly revenue targets
Manage and optimize the full sales pipeline, from lead generation to retention
Conduct consultations with potential clients to qualify cases and build trust
Create and present compelling proposals and fee agreements aligned with firm standards
Oversee the entire client intake journey, ensuring a high conversion rate from lead to signed client
Collaborate closely with legal teams for seamless case handoffs and communication
Track and analyze key performance indicators (KPIs) such as conversion rates, lead response times, and client acquisition costs
Requirements
Bilingual: English and Spanish required
5+ years of sales management experience (legal services preferred)
Proven record of exceeding sales goals and driving team performance
Proficiency with CRM systems (e.g., HubSpot, Clio Grow, Lawmatics)
Strong understanding of legal ethics and client confidentiality
Ability to work in a hybrid (remote + in-office) environment
Benefits
Opportunity to make a meaningful difference every day
Compassionate team environment
Growth is limitless
Access to training and resources for skills enhancement
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