Sales and Events Manager responsible for maximizing revenue and client relationships at Mountain Modern Sedona hotel. Focusing on sales strategy and collaboration with operations for exceptional guest experiences.
Responsibilities
Develop and implement sales plan to achieve revenue goals across all segment
Support marketing plan and adhere to budget guidelines
Excellent knowledge of hotel facilities, guestrooms, and capacities/dimensions of meeting space
Develops relationships with meeting planners and community members to stay top of mind when planning meetings and events
Reviews RFPs and evaluate the opportunity
Negotiate contracts, proposals, and agreements in alignment with hotel revenue objectives.
Prepares for site visits by checking meeting rooms, arranging take-away gifts, inspecting guest rooms and sending site alerts to all departments
Conduct tours of the property with meeting planners, agents, and potential clients
Coordinates hotel arrangements including menu selections, meeting room set-ups, AV needs, billing requirements and guest room accommodations per client’s request
Prepares banquet event orders, resumes and rooming lists to clearly communicate with all departments
Makes VIP reservations and creates group room blocks
Actively prospect and solicit new business while maintaining and growing existing accounts.
Assists with updating collateral, PowerPoint presentations and websites as needed
Represent the hotel at industry events, trade shows, and networking opportunities to increase visibility and generate leads.
Works with the food and beverage team to create personalized menus and events, focusing on achieving the client’s goals, while at the same time achieving the revenue goals of the hotel
Arranges daily and weekly calendars of events to communicate to all departments of the Hotel
Collaborates with the operations team as they curate events geared toward elevating the guest experience and the spirit of community and connection to Sedona
Collaborate with revenue management to optimize rates, inventory, and overall yield.
Attend business review meetings, weekly strategy meetings, management meetings and other meetings as required/ requested
Requirements
College degree or equivalent experience
3 years of experience in hotel sales
Excellent verbal and written communication skills
Ability to manage time effectively, handling multiple projects at a time and meeting deadlines
Ability to effectively liaise between hotel and client, communicating clearly through banquet event orders and email
Excellent attention to detail
Excellent problem resolution skills
Sales aptitude, building relationships to assist with selling, upselling and re-booking the business
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