Cisco Sales Operations Specialist focused on managing deal registrations and reporting insights. Collaborating with internal teams to drive operational efficiency and effectiveness in sales processes.
Responsibilities
Act as the go-to expert on Cisco CCW and PXP, managing deal registrations, troubleshooting issues, and ensuring smooth sales operations.
Deliver accurate reporting and data insights to support forecasting, pipeline management, and new business opportunities.
Stay up to date on Cisco tool changes and enhancements, cascading updates and providing training for colleagues and new starters.
Build strong internal and external relationships with Cisco, partner managers, and sales teams to drive operational efficiencies and enhance CDW’s reputation as a trusted advisor.
Support the growth of the Cisco Business Unit by maximising deal registrations, tracking year-on-year improvements, and driving operational excellence.
Contribute to competitive research and analysis, helping to refine offerings and strengthen CDW’s market positioning.
Develop trusted partnerships across business units to create a consistent customer and Co-worker experience.
Requirements
In-depth knowledge of Cisco CCW (essential)
Familiarity with PXP and other Cisco tools
Proven experience managing complex deal registrations and resolving system/tool issues
Strong data skills – able to extract, manipulate, and present insights to support forecasting, reporting, and business growth
Ability to manage multiple priorities and maintain accuracy under tight deadlines
Detail-oriented with strong time management, ensuring accuracy and compliance across all operational tasks.
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