Retail Operations Manager driving operational excellence and exceptional retail experience for leading brands. Overseeing teams and optimizing operations across assigned territories.
Responsibilities
Implement and enforce retail processes to ensure consistent quality and performance
Monitor and manage operating costs within your geography to maximize profitability
Recruit, train, and develop Retail Supervisors, ensuring the right people are in the right roles
Become the go-to retail expert for all stores in your territory, providing insights and solutions
Collaborate with field support, recruiting, client services, and maintain positive connections with clients and customers
Lead retail meetings, oversee merchandising schedules, and ensure flawless execution
Deliver timely updates and maintain clear communication with associates, clients, and customers
Inspect equipment, enforce company policies, and maintain operational standards
Prepare and submit required reports accurately and on time
Requirements
Bachelor’s degree in Business, Retail Management, or related field
OR equivalent experience with at least 2 years in retail operations or leadership roles
Proficiency in PC applications and SalesTrak NG
Strong working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
Proven ability to lead teams, manage performance, and foster collaboration
Excellent verbal and written communication skills
Valid driver’s license
Ability to travel extensively within your assigned geography
Bilingual skills may be required based on business needs
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