Senior Associate designing and implementing advanced analytics solutions for healthcare payers. Mentoring junior team members and building client relationships in a consulting environment.
About the role
- Director of Commercial Operations leading projects and optimizing processes in Energy Infrastructure. Collaborating across sales, marketing, finance, and operations to drive success in Delta’s Energy Infrastructure business.
Responsibilities
- Lead end-to-end execution of commercial operations initiatives, including defining scope, timelines, deliverables, budgets, and risk management.
- Drive PMO governance by standardizing methodologies, tools, reporting, and project tracking across the organization.
- Manage and prioritize a portfolio of cross-functional initiatives aligned to business objectives and commercial strategy.
- Lead projects across CRM implementation and optimization, sales process improvement, pricing and quoting (CPQ), forecasting, pipeline management, and go-to-market execution.
- Partner closely with sales, marketing, finance, and operations to ensure alignment and successful execution of initiatives.
- Facilitate stakeholder alignment through regular communication, project updates, and executive-level reporting.
- Drive change management and adoption of new tools, processes, and systems across the organization.
- Identify process inefficiencies and implement scalable solutions to improve performance and operational effectiveness.
- Establish and track KPIs, dashboards, and reporting to measure project success, business impact, and adoption.
Requirements
- Bachelor’s degree in Engineering, Business, or related field.
- 10+ years of experience in project management, program management, PMO, or commercial operations.
- PMP, PRINCE2, or equivalent project management certification required.
- Proven experience leading complex, cross-functional initiatives within commercial or sales operations environments.
- Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
- Experience with CRM systems (e.g., Salesforce) and commercial business tools.
- Demonstrated ability to drive process improvement, manage stakeholders, and deliver measurable results.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible spending accounts
- Mental health support
- Employee Assistance Program
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