Onsite Technician III, Production Technical Operations – Manufacturing Associate II

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About the role

  • Technician III responsible for operating and maintaining automated equipment in manufacturing contact lenses at Alcon. Ensuring production quality and compliance with regulatory standards.

Responsibilities

  • Handle advanced technical tasks to support production operations and enhance efficiency
  • Set up, operate, maintain, and troubleshoot production equipment, including performing preventative and basic electrical/mechanical repairs
  • Coordinate resources and workflows to meet production and quality requirements
  • Support material flow to ensure uninterrupted production
  • Monitor output quality and process data to identify and address deviations or defective products
  • Maintain accurate daily production records and documentation for compliance and performance tracking
  • Review work orders, schedule resources, and ensure alignment with production plans
  • Adhere to all GxP, SOP, and regulatory requirements, ensuring complete and accurate documentation
  • Work with cross‑functional teams to resolve downtime events and implement improvements
  • Participate in root‑cause analysis and corrective actions for equipment, process, or quality issues
  • Evaluate, analyze, and interpret data (KPI’s, SPC) to make effective decisions utilizing the standard work format
  • Plan proper actions to improve performance OEE
  • Supervise equipment for safe performance and promptly address unsafe acts or conditions
  • Monitor equipment for safe performance and address any unsafe acts or conditions in a timely manner
  • Perform floor compliance checks, floor audit readiness, and completion of shift walkthroughs
  • Verify MES downtime entries, SPC data, and lot changes for accuracy and traceability
  • Participate in meetings and production crossovers to maintain effective communication
  • Track weekly production activities and assist in preparing Critical Performance Metrics (CPM)
  • Raise and escalate resource or performance issues as needed to maintain productivity
  • Work effectively in a team environment and communicate issues clearly to leadership or Electro‑Mechanics

Requirements

  • High School Diploma or Equivalent
  • The ability to fluently read, write, understand, and communicate in English
  • Degree in Engineering/Science/IT or Technical Certification (preferred)
  • Leadership or training experience (preferred)
  • Good mechanical aptitude and strong technical troubleshooting skills (preferred)
  • Ability to communicate effectively cross‑functionally (preferred)
  • Experience with MES, SPC, or other digital manufacturing systems (preferred)
  • Familiarity with lean manufacturing, 5S, or continuous improvement methodologies (preferred)

Benefits

  • health insurance
  • retirement plans
  • paid time off
  • flexible time off for exempt associates
  • PTO for hourly associates

Job title

Technician III, Production Technical Operations – Manufacturing Associate II

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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