ServiceNow Event Management Specialist at Huntington optimizing IT operations and event management solutions. Collaborating with teams in an Agile environment to enhance operational visibility and incident response.
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Hybrid Reportable Event Management Specialist
Posted 3 months ago
About the role
- Reportable Event Management Specialist ensuring compliance and proper reporting in the IDD industry. Overseeing incidents and collaborating with teams for corrective actions and training.
Responsibilities
- Coordinate the timely and accurate reporting of all incidents and events that meet regulatory and organizational criteria for reportability.
- Ensure that all reportable events are documented in accordance with state and federal regulations as well as organizational policies.
- Conduct thorough investigations of reported events, including interviewing staff, reviewing documentation, and gathering other pertinent information.
- Analyze incidents to determine root causes and identify trends or patterns that may indicate systemic issues.
- Act as the primary contact for regulatory agencies regarding reportable events.
- Prepare and submit required reports to regulatory bodies within established timeframes.
- Stay updated on changes to regulations and ensure organizational compliance.
- Work with relevant departments to develop and implement corrective action plans to address issues identified during investigations.
- Monitor the effectiveness of corrective actions and adjust strategies as needed to prevent recurrence.
- Provide training to staff on reporting procedures, regulatory requirements, and best practices for incident management.
- Develop and maintain educational materials and resources for staff.
- Maintain an organized and secure database of reportable events and related documentation.
- Generate reports and analyze data to provide insights and recommendations to senior management.
- Participate in quality improvement initiatives aimed at reducing the frequency and severity of reportable events.
- Collaborate with other departments to enhance overall quality and safety within the organization.
Requirements
- A minimum of 18 years of age required.
- High School diploma or equivalent required.
- Bachelors’ degree preferred.
- Minimum of 2 years’ experience working directly with individuals with developmental disabilities preferred.
- Valid driver's license and reliable transportation required.
- Working knowledge of Federal, State, Local regulations concerning services to individuals with developmental disabilities.
- Demonstrated experience with incident management, regulatory compliance, and quality assurance.
Benefits
- Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
- Employee perks and discount program : to help you save money!
- Paid Time Off (full-time employees only)
- Health/Insurance (full-time employees only)
- 401(k) retirement savings program
- Wellbeing Programs: Physical, Emotional and Financial
- Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
- Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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