Clinic Manager overseeing daily operations and patient care at Medcor's occupational health clinic. Collaborating with key stakeholders to ensure effective clinic workflows and logistics.
About the role
- Manage the full renewal process for a portfolio of customers
- Drive Net Retention Rates by proactively engaging with Customer Success Managers, Account Managers, Sales, and your portfolio of customers
- Collaborate cross-functionally with Account Management, Customer Success, Legal, Finance, and Rev Ops to streamline workflows and remove bottlenecks
- Own renewal forecasting by providing weekly reporting on opportunity risk
- Negotiate renewal terms, pricing, and multi-year options, in alignment with pricing policies and business goals
- Identify upsell or expansion opportunities and collaborate with Account Managers to capture additional value
Requirements
- 2-3 years experience in direct Renewals
- nice to have experience within Customer Success, Sales Operations, or Account Management
- Excellent communication and negotiation skills within a customer facing role
- Highly organized with strong attention to detail and ability to manage competing priorities
- Strong understanding of SaaS metrics, customer lifecycle, and recurring revenue models
- Proven track record of exceeding retention targets and managing high-volume renewals
- Proficiency in Salesforce, Excel/Google Sheets; experience with CPQ, CLM, or billing platforms is a plus
Benefits
- medical, dental, and vision insurance
- 401k retirement plan with a company match
- equity awards
- flexible paid time off
- generous parental leave
- life and disability insurances and more.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Clinic Manager overseeing operations in a worksite health & wellness clinic for Medcor. Responsible for patient care and collaborative health service functions in a team environment.
CA
Children's Healthcare of AtlantaManager, Laboratory Services
Manager overseeing operational aspects of laboratory services at Children’s Healthcare of Atlanta. Ensuring quality service, promoting lean work culture, and collaborating with leadership team.
EC
Eating Recovery CenterNutrition Manager
Nutrition Manager overseeing dietary services and meal planning for ERC Pathlight locations. Leading a team of dietitians in a supportive healthcare environment treating eating disorders.
C(
Communication Technology Services (CTS)DAS Field Manager
DAS Field Manager overseeing installation projects for Distributed Antenna Systems. Ensuring quality, safety, and project management in customer locations across Phoenix and surrounding areas.
H5
Hôtel de Paris Saint-Tropez 5*Spa Manager
Spa Manager responsible for managing a luxury hotel's SPA operations in Saint - Tropez. Tasks include budget management, team oversight, and client services.
SS
SmartStop Self StorageAssistant Store Manager
Assistant Store Manager handling leasing and operations at SmartStop Self Storage in Woodlands, TX. Ensuring customer satisfaction and managing on - site projects during business hours.
CE
Care New EnglandRegistered Nurse, Care Manager
RN Care Manager performing utilization management and discharge planning for acute care patients at Kent Hospital. Collaborating with healthcare teams to facilitate timely patient transitions and discharges.
CE
Care New EnglandRN Case Manager – Per Diem
RN Care Manager utilizing nursing skills for patient care coordination. Interacting with healthcare teams to ensure quality care and patient outcomes at Women & Infants Hospital.
EC
Elara CapitalRN Clinical Team Manager – Hospice
Clinical Team Manager overseeing patient care services in home health at Elara Caring. Ensuring quality patient care and team development while collaborating with healthcare professionals.