Service Manager leading Professional Services team at Integrity Technology Solutions. Delivering client outcomes and driving operational excellence in a hybrid work environment.
About the role
- Release Manager at Capital.com responsible for managing software releases and IT changes. Ensuring stability and efficiency while collaborating with development teams to streamline deployment processes.
Responsibilities
- Release and deployment management, сordinate and plan all software releases and IT changes, ensuring the stability and reliability of different system components and application
- Manage the full lifecycle of change processes, from initiation to implementation and review. Assess the impact and risks associated with proposed changes, ensuring they meet compliance and business requirements
- Ensure stability and reliability of trading platforms and related systems by proactively identifying risks and mitigating them
- Develop and implement KPIs/metrics to measure the effectiveness of release and change management processes (deployment frequency, failure rate, etc.). Regularly review process performance to identify areas for improvement
- Work together with the development teams who are in charge of developing the automated tools/pipelines/integrations necessary for developing and deploying the software
- Constantly improving the release management process inside the company and offer software&tools that facilitates the release/change flows
- Expand integration and deployment using GitLab’s CI/CD pipelines and control checkpoints (compare branches/tags, initial repo/project setup and branching strategies, handling merge requests)
- Maintain an audit-ready release trail aligned with financial regulations and compliance standards
- Act as primary point of contact for all stakeholders involved in the release and change process, including development teams, operations, compliance officers, and business leaders. Ensure clear communication and understanding of project statuses, potential impacts, and post-release outcomes.
Requirements
- At least 2-3 years in release and/or change management roles, preferably in a technology-driven services environment
- Understanding of SDLC, Agile methodologies, DevOps practices and CI/CD pipelines
- Hands-on experience with Git repository management, including:
- Comparing branches, tags, and merge requests (MRs).
- Setting up initial project/repository configurations.
- Enforcing branching strategies (GitFlow, trunk-based, etc.).
- Strong project management skills and experience using project management tools
- Familiarity with release/change management tools (Jira, GitLab/GitHub, Jenkins)
- Excellent problem-solving capabilities and the ability to work under pressure
- Good verbal and written communication skills, with the ability to communicate complex technical issues to non-technical stakeholders, capable of writing clear and comprehensive reports
- Technical background and programming stack, experience in scripting languages (Python/Bash) to automate workflows and routine tasks
- Understanding code management systems like GitLab for managing CI/CD pipelines, including their structure and integrations with other tools like Jira, Slack.
Benefits
- Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
- Work-Life Harmony: Join a company that genuinely cares about *you*—because your life outside of work matters just as much as your time on the clock.
- Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance. #LI-Remote
- Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
- Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
- Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
- Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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