Release Manager at Arch Insurance leading cross-functional teams in software release lifecycle. Ensuring stability, quality, and continuous improvement across business-critical platforms.
Responsibilities
The Release Manager leads a cross-functional team to ensure the stability, quality, and continuous improvement of business-critical platforms
Oversee the full software release lifecycle—from development through deployment and post-release monitoring
Partner with business, QA, DevOps, and product teams to resolve production issues and drive automation
Coordinate and oversee the entire software release lifecycle, from development and testing to deployment and post-release monitoring
Manage a team of engineers, business analysts, and QA, ensuring all reported issues are filed, assigned, and resolved promptly
Provide dashboards, reports, and updates to senior management on environment and release status, leveraging operational dashboards as needed
Conduct post-release reviews to capture lessons learned, monitor system stability, and drive continuous improvement in release processes
Requirements
Bachelor’s degree in Computer Science/Engineering or related field
7+ years of experience in software development or engineering management
3+ years of experience in agile program or project management roles
Strong understanding of Agile frameworks (Scrum, SAFe, Kanban)
Solid technical background in software development, production support, and release management
Familiarity with CI/CD pipelines, DevOps practices, and test automation tools
Experience with ServiceNow or similar issue tracking platforms is highly desirable
Knowledge of the P&C insurance domain is a plus
Benefits
multiple medical plans plus dental, vision and prescription drug coverage
a competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
basic Life and AD&D Insurance as well as Short and Long-Term Disability
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