Hybrid Senior Claims Manager – Commercial Property

Posted 2 hours ago

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About the role

  • Senior Manager, Claims responsible for building a team and leading strategic initiatives at ICW Group. Focus on regulatory compliance, operational efficiency, and superior claim outcomes.

Responsibilities

  • The Senior Manager, Claims is responsible for building a team from the ground up.
  • Lead strategic initiatives that ensure regulatory compliance, operational efficiency, and superior claim outcomes.
  • Leverage data-driven insights to optimize processes, mitigate risk, and enhance customer experience nationally.
  • Partner with all departments to create the ideal claim environment.
  • Develop and execute strategies that align audit, compliance, technical claims management, and support functions with organizational goals for claims performance.
  • Drive initiatives that improve claim outcomes through process optimization and risk mitigation.
  • Establish metrics and KPIs to measure performance, operational efficiency, and compliance effectiveness.
  • Streamline workflows and eliminate redundancies.

Requirements

  • Minimum 10+ years’ claims experience required.
  • Experience leading and supervising claims professionals.
  • Experience with diverse jurisdictions is highly desirable.
  • Bachelor’s degree required (or equivalent combination of education and experience).
  • Adjuster Certification may be required depending upon role and jurisdiction (must be obtained within 6 months of hire if needed).

Benefits

  • Health insurance
  • 401K retirement plans and company match
  • Bonus potential for all positions
  • Paid Time Off
  • Paid holidays throughout the calendar year
  • Professional development opportunities

Job title

Senior Claims Manager – Commercial Property

Job type

Experience level

Senior

Salary

$119,748 - $201,947 per year

Degree requirement

Bachelor's Degree

Location requirements

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