Hybrid Relationship Manager – Direct Client Management

Posted 3 months ago

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About the role

  • Relationship Manager ensuring seamless client onboarding and support for existing lending needs. Managing a portfolio while collaborating with seasoned managers to enhance skills in a dynamic banking environment.

Responsibilities

  • Completing excess management activities along with arrears to support customers potentially facing financial difficulties.
  • Responding to customer requests and maintaining strong customer relationships/ Completion of monthly ACRs and CRSS.
  • Participation in champion roles.

Requirements

  • Experience managing a portfolio of clients would be beneficial.
  • strong organisational skills are essential to manage competing priorities.
  • experience in risk management would be beneficial.
  • Analytical skills – to enable you to dissect and understand financial information in line with Commercial procedures.
  • Excellent customer service and building relationships, putting them at the heart of what you do is essential.
  • Effective communication – be comfortable communicating with a variety of audiences including customers interactions, team meetings and with other areas of the bank.
  • Strong team player who will also help support colleagues across the wider team.
  • Have a growth mindset, be keen to adopt digital tools and other change that impact your role and the client experience.

Benefits

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 28 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

Job title

Relationship Manager – Direct Client Management

Job type

Experience level

Mid levelSenior

Salary

£39,825 - £44,250 per year

Degree requirement

Bachelor's Degree

Location requirements

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