Relationship Manager ensuring seamless client onboarding and support for existing lending needs. Managing a portfolio while collaborating with seasoned managers to enhance skills in a dynamic banking environment.
Responsibilities
Completing excess management activities along with arrears to support customers potentially facing financial difficulties.
Responding to customer requests and maintaining strong customer relationships/ Completion of monthly ACRs and CRSS.
Participation in champion roles.
Requirements
Experience managing a portfolio of clients would be beneficial.
strong organisational skills are essential to manage competing priorities.
experience in risk management would be beneficial.
Analytical skills – to enable you to dissect and understand financial information in line with Commercial procedures.
Excellent customer service and building relationships, putting them at the heart of what you do is essential.
Effective communication – be comfortable communicating with a variety of audiences including customers interactions, team meetings and with other areas of the bank.
Strong team player who will also help support colleagues across the wider team.
Have a growth mindset, be keen to adopt digital tools and other change that impact your role and the client experience.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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