Hybrid Real Estate Operations Officer

at QUALCO

• Job title: Real Estate Operations Officer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Kallithea, Greece

About the role

• Real Estate Operations Officer coordinating the efficient delivery of asset services at Qualco Real Estate. Managing client communications and ensuring compliance with quality standards across platforms.

Responsibilities

• Accurately enter, update, and maintain property listings, customer data, and transaction records within the back-office platform (PME);
• Ensure all required property documentation is collected, verified, and properly uploaded;
• Review and validate property listings to confirm compliance with the platform’s quality standards and publishing guidelines;
• Act as the face of the company, managing all client communications and ensuring a high standard of customer service;
• Communicate with clients, FM companies, real estate agents, and property owners to coordinate and schedule appointments;
• Liaise and coordinate with other internal departments for relevant requests;
• Conduct preliminary reviews of property marketability reports using the AskWire platform, edit and refine reports as needed, and submit for approval;
• Identify opportunities for process and operational improvement, contributing to the development of more efficient workflows;
• Provide administrative support and perform additional back-office tasks to ensure smooth daily operations;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Bachelor's degree in Business Administration, Marketing, or other related field;
• Proven experience in back-office support or administrative roles, preferably in the real estate or financial services industry;
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment;
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders;
• Attention to detail and a high level of accuracy in data entry and document preparation;
• Knowledge of real estate processes and property management practices is an advantage;
• Proficiency in Microsoft Office Suite.

Benefits

• Competitive compensation, Meal vouchers, and annual bonus programs.
• Cutting-edge IT equipment, mobile phone, and data plan.
• Modern facilities, free coffee and beverages.
• Private health insurance, occupational doctor, workplace counselor and nutritionist.
• Career and talent development tools.
• Mentoring, coaching, personalized annual learning, and development plan.
• Employee referral bonus, regular wellbeing, ESG, and volunteering activities.