Hybrid Quality Improvement Project Manager

at Beth Israel Lahey Health

• Job title: Quality Improvement Project Manager
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Boston, United States

About the role

• Quality Improvement Project Manager at BIDMC responsible for improving performance in healthcare operations. Leading interdisciplinary teams to develop quality improvement initiatives and manage various projects.

Responsibilities

• Develops project scope, goals, and objectives, success criteria, assumptions, and team membership through rigorous analytical processes in collaboration with project sponsor(s).
• Advocates interdisciplinary participation in all improvement efforts.
• Negotiate and define scope of services provided to teams.
• Ensures effective project planning.
• Design communication strategies for project progress.
• Provides project guidance to operational project leaders and sponsors.
• Analyzes projects by vice presidents or department leaders to assess organizational potential and strategic alignment.
• Participates in organizational Committees and Councils as assigned (member or support staff).
• Collaborates with others to develop and execute redesign and performance improvement models.
• Identify the strengths and weaknesses of teams and learning opportunities for individuals and teams.
• Develops approaches to quantify and report on key performance measures in all improvement work.
• Provides training in project management and performance improvement, Mentors team leaders and teams.
• Partners with sponsors and team leaders to strategize team project plans.
• Ensures equal participation by team members, providing feedback to all levels of the team.
• Facilitates alignment of goals across the organization.
• Actively seek information from all customers.
• Identifies sources of data for teams, including internal and external benchmarking information.
• Facilitates the documentation of process flows (current/future state).
• Designs data collection methods and data analyses to support team efforts.

Requirements

• Bachelor's degree in Business or Healthcare Management required; Master's degree in Business or Healthcare Management preferred.
• 1+ years of related work experience required.
• Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications; May produce complex documents, perform analysis, and maintain databases.
• At least 5 years of QI/PS experience in a healthcare setting.
• Excellent skills in client management, team building, and motivating large groups.

Benefits

• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment