Hybrid Project Team Manager

at ELLKAY

• Job title: Project Team Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $104,000 - $125,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: PMP
• Location requirements: Hybrid, Elmwood Park, United States

About the role

• Project Team Manager overseeing EMR Migration and Data Archiving Solutions implementation for healthcare data management. Collaborating with teams to ensure successful project delivery and client satisfaction.

Responsibilities

• Oversee the successful implementation of complex EMR Migration and Data Archiving Solutions in the ELLKAY product suite.
• Provide leadership for the project team by coaching, mentoring and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Work with customers to develop a comprehensive data migration strategy including goals, extraction plans and validation of migrated data.
• Manage all aspects of multiple related projects to ensure overall success of the customer implementation.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one or more initiatives simultaneously.
• Manage the day-to-day project activities and resources and chair the regular project status update meetings with the customer.
• Be a change agent and assure new processes, procedures and standards are rolled out and adopted.
• Demonstrate a functional acumen to support how solutions will address client goals.
• Understand interdependencies between technology, operations, and business needs.
• Set and manage appropriate expectations both internally and externally.
• Assist team members to overcome roadblocks, resolve issues that have been brought to their attention via an escalation process.
• Collaborate and work with cross functional teams effectively, with a focus on organizational goals.
• Manage vendor relationship, creating processes and documentation, and roll out/training to team members.
• Serve as a subject matter expert and point of escalation for strategic vendor partnerships.
• Participate and drive innovation towards process improvement.
• Manage relationship with senior client contacts and other leadership to provide key leadership and oversight to large client implementations.
• Assist with new employee onboarding and training program.
• Evaluate and manage employee performance, conduct 1:1 meetings to monitor skills and motivation to foster a collaborative team environment.
• Manage team capacity by ensuring that each associate has a manageable workload, reallocating resources as needed, and forecasting future growth.
• Work with business team associates during pre-sales process by providing expertise and best practices on implementation and process.

Requirements

• Bachelor’s degree in appropriate field of study or equivalent work experience
• 5 years of related experience in healthcare industry
• 5 + years of project management experience, including tracking and planning projects
• 2+ years of experience managing and developing teams
• Intermediate level of proficiency with MS Project, Excel, Visio and PowerPoint
• PMP Certification preferred

Benefits

• Medical, Dental, and Vision benefits
• Employer-paid Life and LTD
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts
• Parental Leave