Hybrid Project Operations Intern

Posted last month

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About the role

  • Monitor and manage the shared inbox for the practice area, handling emails from project managers and stakeholders; answer or escalate requests as appropriate.
  • Execute project setup requests in D365 by closing the sales lead as “won” and entering all required project details.
  • Receive subcontractor invoices and raise purchase orders in D365, ensuring they are correctly recorded against the project.
  • Monitor work-in-progress (WIP) daily using the WIP tracker, identify aging or blocked items, and add comments in the tracker.
  • Execute the full invoicing cycle: generate proformas, prepare invoice details (consultant rates, narratives, expenses), apply correct VAT and payment terms, coordinate PM approvals, and issue client invoices via email or portal using standard templates.
  • Track the status of proformas and invoices, issue credit notes or invoice revisions as needed, and troubleshoot any portal-related issues or upload failures.
  • Submit invoices across client portals to reduce workload for Project Coordinators and help accelerate billing.
  • Resolve daily project administration issues such as stuck time entries, incorrect financial dimensions, expense errors, and time entries booked to the wrong project.
  • Organize and maintain all project-related documents in D365 and the team SharePoint, maintaining a single source of truth for project data.
  • Escalate system issues through the appropriate channels.

Requirements

  • Currently pursuing a degree in Business Administration, Finance, Accounting, or related field.
  • Strong organizational skills and attention to detail.
  • Comfortable with numbers and Excel (formulas, tables, pivots).
  • Proficiency in Microsoft Office (Excel, Outlook, Teams, SharePoint).
  • Advanced English level (written and spoken).
  • Interest in project administration and financial operations.

Job title

Project Operations Intern

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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