Project Manager leading implementation of compliance software solutions for global financial institutions. Managing end-to-end projects and client relationships in a fast-growing compliance technology company.
Responsibilities
Oversee and manage multiple implementation projects
Produce and obtain signature of Change Orders and Statements of Work
Work with assigned StarCompliance and client resources to
Create, maintain and manage project plans
Track and drive deliverables, including client sign-off
Manage dependencies, risks, issues, changes
Manage internal and client escalations
Manage project time tracking and reporting
Conduct necessary site visits
Manage client and stakeholder expectations throughout the implementation lifecycle
Facilitate user feedback sessions to identify problem areas and product enhancement opportunities
Provide regular reporting to Professional Services management
Measure and improve project quality
Work with Professional Services management and other Project Managers to implement latest best practices
Requirements
Strong interpersonal skills working with clients and internal technical and analytical staff
Previous project management experience essential
Excellent written and verbal skills to document project risks / issues and track milestones
Excellent attention to detail and process-driven methodologies
Proactive approach to leading a team, managing a project, and problem resolution
Minimum 4 years as a Project Manager in a software or information services or financial services organization
Bachelor’s degree in business administration, computer science or a related degree OR
Professional Project Management accreditation (e.g. APM, PMI, PRINCE2)
Experience managing, implementing or supporting software implementations in financial services industry preferred
Previous experience working with colleagues and clients in a different time zone preferred
Previous experience working on client sites for consultancy or software delivery firm preferred
Knowledge of code of ethics regulations and compliance risks ideal but not required
Strong negotiation skills preferred
Benefits
Equal Opportunity Employer Statement
All positions require pre-employment screening.
Candidates must undergo a rigorous background investigation.
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