Project Planning and Execution across Global PPS value streams
Study the Policy landscape and contribute to business case on the AI Extraction for Policy Servicing E2E process
Translates business strategies and objectives into business requirements
Identifies, verifies and documents functional and operational requirements using requirements management methodology and tools
Facilitating requirements gathering – Understand placement and policy requirements from the various value streams and translate to functional requirements on the AI Data Extraction tool for the technical teams
Manage data and reporting requests
Stakeholder Management - Responsible for creating a rapport with onshore managers to be able to garner a long-term working relationship with them
Utilization & Resource Management - Efficient utilization of all available resources in Operations team (people, systems, knowledge) to ensure timely, cost efficient and quality delivery to stakeholders
Responsible for operational issues within direct area of responsibility, maintain robust operational management discipline using reporting metrics to achieve processing metrics
Requirements
Understanding of Insurance broking business
4-6 years of managing teams and preparing project plans/schedules
3-5 years of Business Analysis experience
6-8 years’ experience overall in Insurance domain
4-6 years’ experience as People Manager (Preferred)
Analytical ability and Decision making
Communication, Influencing and Negotiation skills
Leadership and People management
Change management
Planning and Organizing
Resource Management
Should be okay with 12pm - 9pm or 1pm - 10pm shift
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