Salesforce Project Manager leading operational excellence for Flowdesk's Salesforce platform. Collaborating across teams to enhance workflows and data compliance in the digital finance ecosystem.
About the role
- Project Coordinator managing effective Asana and PaperCut implementations. Responsible for stakeholder communication, project milestones tracking, and collaboration across teams.
Responsibilities
- Coordinate all phases of Asana and PaperCut implementations, from project setup to completion.
- Communicate clearly and professionally with reseller partners, end customers, and internal technical teams.
- Track and follow up on project milestones, tasks, and dependencies within Asana and other systems.
- Manage project updates, client communications, and documentation to ensure transparency across all stakeholders.
- Escalate potential risks, delays, or issues early - ensuring proactive mitigation.
- Serve as the central point of contact for all project-related communication between our client, resellers, and customers.
- Maintain consistent, high-quality follow-up to prevent communication breakdowns and project stalls.
- Coordinate schedules, installations, and technical checks with internal consultants and external IT contacts.
- Provide regular project status updates and ensure alignment between all involved parties.
- Work alongside the Data & Workflow Automation Specialist to ensure project data flows correctly between systems (Asana, Odoo, CRM).
- Validate that project automation triggers and updates are functioning as expected.
- Maintain accurate project records and documentation in Asana, following our client’s internal workflow standards.
- Support template and checklist maintenance for recurring implementation projects.
- Proactively identify technical or coordination risks, such as hardware compatibility issues or IT environment conflicts.
- Liaise with technical teams to troubleshoot or escalate issues before they impact delivery timelines.
- Monitor the progress of high-risk projects and ensure timely corrective action.
Requirements
- Exceptional follow-up discipline - you never let a task or email go unanswered.
- Strong communication and stakeholder coordination across multiple layers: resellers, end-users, IT departments, and internal teams.
- Technical aptitude - able to understand installation requirements, compatibility issues, and general IT environments.
- Proactive problem-solving — able to anticipate issues before they become blockers.
- Structured organisation skills — comfortable managing multiple concurrent projects with detailed Asana tracking.
- Strong documentation habits — accurate, consistent updates in Asana, CRM, and other internal tools.
- Confidence and professionalism in both written and spoken English.
- Experience coordinating technical or software implementation projects.
- Familiarity with Asana, Odoo, or similar project/CRM tools.
- Exposure to SaaS, channel distribution, or IT services environments.
- Understanding of workflow automation tools (Zapier, Make, etc.).
- Experience working with remote or distributed teams.
Benefits
- Access to online learning platforms and a budget for professional development
- A collaborative, no-silos environment, encouraging learning and growth across teams
- A dynamic social culture with team lunches, social events, and opportunities for creative input
- Health insurance
- Leave Benefits
- 13th Month Salary
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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