Project Administrator coordinating cyber security, IT & Cloud, and AI & Automation projects. Join The Missing Link, an awarded IT provider, in a dynamic team environment.
Responsibilities
Set up new projects in the CRM system and convert approved opportunities into active projects.
Create and manage project teams in Microsoft Teams, ensuring all documentation (risk registers, kickoff materials, change logs, etc.) is organised and up to date.
Assign technical resources to projects based on scope and availability.
Manage the PMO inbox and allocate presales tickets as needed.
Support the PMO and technical teams with scheduling, documentation, and coordination throughout the full project lifecycle.
Maintain accuracy of the project service board and update project documentation regularly.
Liaise with subcontractors to ensure they have the necessary information, equipment, and supplies for installations and support services.
Organise and facilitate client review and status meetings, including preparing minutes and tracking action items.
Monitor project progress against schedules, budgets, and scope; provide reporting and escalate issues when required.
Assist with finance and billing queries directly related to projects.
Requirements
Proven experience in project administration or coordination, ideally within IT environments.
Strong organisational and communication skills.
Proficiency in Microsoft Teams, CRM systems, and project management tools.
Ability to manage multiple priorities and stakeholders with confidence and clarity.
1+ year working in an administrative role
Microsoft Word – Advanced
Microsoft Excel – Intermediate
ConnectWise or similar experience
Other technical certification
Benefits
Flexible hybrid working arrangement
Supportive environment and fun collaborative culture
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