Hybrid Program Manager

at Dynanet Corporation

• Job title: Program Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Washington, D C, United States

About the role

• Program Manager overseeing technology operations and contractor teams for Dynanet Corporation. Leading transformations with federal oversight and ensuring service continuity during organizational changes.

Responsibilities

• Serve as primary contractor liaison to the customer Tech leadership and senior government stakeholders including direct interactions with OIG, GAO, and OMB
• Lead program management during critical organizational transformation including 40% staffing reduction and potential agency consolidation
• Provide executive-level crisis management and continuity planning for mission-critical technology operations serving vulnerable children and families
• Manage contractor team supervision across all functional areas while maintaining service continuity during organizational restructuring
• Develop and execute comprehensive change management strategies for large-scale federal technology transformation
• Ensure zero disruption to mission-critical systems that directly impact the customer’s vulnerable populations during organizational changes
• Organize and direct all contract operational support functions managing 1,300+ annual support tickets across multiple channels
• Manage 60+ annual acquisitions with coordination across federal acquisition lifecycle and vendor management
• Maintain service level agreements: 1 business day for access requests, 10 business days for configuration requests
• Prepare comprehensive transition-out plans including configurations, system requirements, and institutional knowledge transfer
• Ensure contractor teams become self-sufficient experts with comprehensive knowledge sharing across organizational changes

Requirements

• Minimum 15+ years of complex program management experience in federal IT environments with budgets exceeding $75M and 1,000+ end users
• Minimum 5+ years leading organizations through major transformations, downsizing, consolidations, or crisis situations with proven track record of maintaining operational excellence
• Minimum 7+ years coordinating multiple prime contractors in complex federal environments with experience resolving inter-contractor conflicts and ensuring unified service delivery
• Direct experience briefing and coordinating with federal oversight bodies (OIG, GAO, OMB) including audit support and compliance management
• Experience leading technology transformation initiatives involving 50+ applications, multiple cloud platforms, and enterprise-wide system integrations
• Experience managing operations with 1,000+ annual service requests, multiple concurrent projects, and 24/7 mission-critical system availability requirements
• Executive-level communication skills with experience managing relationships across federal agencies, contractor teams, and oversight organizations during high-stress situations
• Proven ability to maintain 90%+ performance standards across multiple metrics during organizational turbulence and resource constraints
• Advanced knowledge of FAR, contract administration, and complex federal procurement processes with experience coordinating multiple concurrent acquisitions
• Advanced skills in enterprise risk management with experience preventing operational risks from escalating to federal oversight body attention
• Ability to obtain and maintain appropriate federal security clearance with potential for higher-level clearances as required.

Benefits

• Competitive compensation
• Medical and Dental Insurance
• Paid Time Off/Holidays
• 401(k) Retirement Plans with Matching
• Remote Work flexibility