Recruit and onboard new clinics, cultivating champions within medical and administrative staff
Conduct site visits (in-person and virtual) to assess program quality and provide tailored support
Develop quality improvement plans and address barriers to program sustainability
Prioritize program expansion in clinics serving BIPOC and Medicaid populations
Support clinics in creating literacy-rich environments and securing books
Providing technical assistance to clinic staff and providers
Oversee completion of twice-yearly progress reports and maintain accurate data in myROR database
Complete all visit paperwork within five business days of site visits
Collect stories and testimonials from program sites for development efforts
Build relationships with early education organizations and health centers to strengthen Reach Out and Read’s impact
Represent ROR at regional events, fostering partnerships and advocating for the program
Assist sites in selecting and ordering books to meet patient needs
Collaborate on equitable allocation of book funding
Requirements
2+ years of professional experience in healthcare, social work, early education, literacy, or related fields (equivalent education and lived experience considered)
Prior remote work experience strongly preferred with demonstrated ability to work independently, manage time, and stay productive without direct supervision
Strong written and verbal communication skills with ability to maintain professionalism across diverse audiences, including busy medical providers
Ability to prioritize tasks, meet deadlines, adapt flexibly, and handle unexpected changes
Experience providing program implementation, quality improvement, or professional development support
Success fostering partnerships with diverse stakeholders through inclusive, culturally responsive engagement
Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint), Zoom, and Slack. Intermediate Excel skills essential
Ability to troubleshoot basic internet and hardware issues independently
Strong organizational skills with ability to plan proactively and manage site visit schedules
Reliable transportation for frequent regional travel within Massachusetts and portions of New Hampshire
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