Hybrid Senior Program Manager, Operations

at UNCF

• Job title: Senior Program Manager, Operations
• Job type: Full Time
• Experience level: Senior
• Salary: $67,700 - $72,800 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Senior Program Manager providing operations and administrative support to the UNCF Institute for Capacity Building. Managing cross-functional projects, events, and operational processes.

Responsibilities

• Provide comprehensive operational, financial, and administrative support to the UNCF Institute for Capacity Building (ICB) management team.
• Support the establishment, oversight, and execution of programmatic, operational, and learning activities across UNCF’s network of partner institutions.
• Manage and support cross-functional projects and system implementations.
• Oversee vendor relationships; process invoices; and support grant management activities.
• Handle event management planning and execution for UNCF’s annual summit.
• Manage budget, scheduling and calendar coordination, and oversight of office operations, including supplies, technology, and equipment.
• Assist with training and onboarding of new hires and interns.

Requirements

• Bachelor's degree required, advanced degree or commensurate experience preferred.
• Minimum of 5-7 years of operations management, business administration, project management, event management, and budget management.
• Demonstrated experience in planning, managing, and executing events, including large-scale, multi-day meetings, and stakeholder-facing programs.
• Demonstrated ability to plan, facilitate, and lead meetings, and to work effectively and professionally with stakeholders at all levels of leadership.
• Exceptional organizational and time-management skills, with the ability to manage administrative, financial, and project-related activities with a high degree of accuracy and attention to detail.
• Proven initiative and problem-solving skills, with the ability to independently manage a wide range of responsibilities and deliver results.
• Strong interpersonal and relationship-building skills.
• Ability to manage multiple projects simultaneously, often at varying stages of development and execution.
• Demonstrated commitment to and understanding of the mission and values of UNCF and the Institute for Capacity Building (ICB).
• Experience with calendar management and travel coordination.
• Proven ability to prioritize and balance competing demands, deadlines, and projects effectively.
• Excellent written, verbal, and presentation communication skills.
• Demonstrated success working collaboratively and cross-functionally in team-based environments.
• High level of proficiency in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint) and other relevant software platforms.

Benefits

• Medical, Dental & Vision
• Vacation, Sick & Personal Leave
• Life Insurance (Basic & Optional)
• Flex Spending Accounts
• 403(b) Retirement Account
• Holiday Savings Plan
• Annual Success Sharing