About the role

  • Responsible for managing large-scale portfolio programs aligned to strategic objectives that include multiple projects.
  • Responsible for successful delivery of program
  • Ensure program milestone deliverables are completed and approved at every stage of the program lifecycle
  • Assist with the continuous improvement of program / project management best practices, processes, and tools
  • Responsible for ensuring program closure activities are completed
  • Lead stakeholders in the refinement of the program charter
  • Collaborate with business owners and sponsor on the identification and assignment of business resources
  • Develop and maintain overall program schedule and WBS ensuring that all project schedules roll up appropriately
  • Collaborate with IT point of contact on the identification and assignment of IT resources
  • Develop program resource plan including forecast of EPMO FTEs and contractors
  • Ensure compliance to EPMO Governance audit requirements
  • Develop and maintain program budget
  • Capture and consolidate EPMO, IT and business estimates for the program
  • Assess, manage, and control program scope, schedule, and budget change impacts
  • Work closely with business executives to ensure assigned programs aligns with business strategy and are properly funded, resourced, and managed
  • Maintain program stakeholder matrix
  • Drive cross-functional communication between impacted business and IT areas
  • Work with Talent Development and Communications to develop project communication and training plans
  • Ability to mentor project managers and business analysts of all levels
  • Facilitate and drive Program Stakeholder meetings
  • Represent program in governance meetings
  • Review and approved program meeting minutes
  • Provide regular reporting and maintain ongoing communications to senior management, stakeholders and executive sponsors
  • Track, compile and report program metrics and budget
  • Advocate for and adhere to EPMO standards, tools and processes
  • Identify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders
  • Maintain program RAID
  • Identify, log, assign and resolve or escalate program issues, hindrances, and blockers using company best practices
  • Responsible for quality or program SharePoint site and program document repository
  • Produce detailed reports, business decision documents, meeting minutes, and notification on assigned program
  • Develop program operations and support plan
  • Perform any other job duties as requested

Requirements

  • Bachelor’s Degree in Project Management, Business, Computer Science or related field or equivalent years of relevant work experience is required
  • Master’s Degree in related field is preferred
  • Minimum of five (5) years of project management experience is required
  • Project Management Professional (PMP) or equivalent certification/training is required; Program Management Certification (PgMP) is preferred
  • Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc.
  • Experience working in project management software is required
  • Demonstrates excellent analysis and reporting skills
  • Excellent decision making/problem solving skills
  • Exceptional interpersonal and relationship building skills
  • Excellent critical listening and thinking skills
  • Excellent written and verbal communication skills
  • Customer service oriented
  • Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors
  • Experience managing a project of up to $10M+ in budget
  • Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations
  • Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile)
  • Strong experience in the healthcare payer industry and knowledge of Medicaid and Medicare

Benefits

  • In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
  • We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
  • High potential for remote work.

Job title

Program Manager

Job type

Experience level

Mid levelSenior

Salary

$110,800 - $193,800 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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