Hybrid Program Manager – Client Success, Marketing & Incentives

Posted 3 weeks ago

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About the role

  • Serve as the primary liaison between clients and internal technical and operations teams, ensuring successful execution of marketing and incentive programs.
  • Translate client requirements into actionable plans for developers, analysts, and creative teams.
  • Manage multiple concurrent projects, timelines, and deliverables to ensure accuracy and on-time delivery.
  • Use advanced Excel and data analysis tools to manage, validate, and report on incentive program performance.
  • Partner with senior leadership to identify process improvements and enhance program scalability.
  • Conduct regular client reviews, ensuring all program components align with evolving business goals.
  • Maintain detailed program documentation, budgets, and performance summaries.

Requirements

  • Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
  • 4+ years of experience in channel marketing, incentives, loyalty, or marketing technology environments.
  • Strong Excel proficiency (pivot tables, v-lookups, formulas, and large dataset analysis).
  • Experience collaborating directly with engineers or technical teams—comfortable discussing software functionality and data logic.
  • Excellent organizational and interpersonal skills with a passion for building trusted client relationships.
  • A self-starter with a “can-do” attitude—able to thrive in a fast-paced, client-focused environment.
  • Polished, professional, and relationship-driven.
  • Naturally curious and technically fluent—you enjoy understanding how things work behind the scenes.
  • Comfortable interfacing with executives, engineers, and marketing leaders alike.

Benefits

  • Competitive salary plus a discretionary bonus.
  • Hybrid work schedule (onsite Tuesday–Thursday in Irving, TX; remote Monday & Friday).
  • Medical, Dental, and Vision Insurance (multiple plan options, including PPO and HSA).
  • Company-paid Life Insurance, Short-Term and Long-Term Disability.
  • 401(k) Retirement Plan with Employer Match.
  • Generous Paid Time Off.
  • 10+ Paid Holidays.
  • Paid Parental Leave.
  • Wellness Programs including gym reimbursement and mental health resources.
  • Professional Development Support and continuing education opportunities.

Job title

Program Manager – Client Success, Marketing & Incentives

Job type

Experience level

Mid levelSenior

Salary

$80,000 - $115,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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