Principal Program Manager managing patient journeys through clinical trials at Immatics. Coordinating with medical professionals and cross - functional teams to optimize patient pathways.
About the role
- Program Director managing service delivery and operations ensuring compliance and client needs for Urban Pathways. Leading program development, staff supervision, and community engagement.
Responsibilities
- The Program Director ensures that service delivery and operations of the program meet contractual standards, and client needs safely and effectively.
- Oversees all aspects of the program including clinical and operational staff.
- Develops, implements, assesses, and evaluates program policies, practices, procedures and ensures that performance-based incentives and all other goals of the program are met.
- Develops and coordinates program specific policies and procedures in collaboration with the Director of Social Services/Social Services Supervisor, and Director of Operations.
- Ensures the program complies with Urban Pathways and funding and regulatory agency requirements and guidelines.
- Supervises, evaluates and coaches the Director of Social Services/Social Services Supervisor, Director of Operations, Administrative Assistant and other staff, as appropriate, on work assignments and community resources.
- Provides strong leadership and effectively manages the social service and operations teams ensuring efficiency across the program.
- Collaborates with Human Resources to effectively and efficiently recruit, hire, and onboard new program staff.
Requirements
- Master's Degree in Social Work, Psychology, or other related field required.
- LMSW preferred.
- Five years of experience supporting adults experiencing mental illness and/or multiple challenges (MICA), including five years of supervisory and administrative experience.
- Experience working in an SRO or any residential program setting preferred.
- Familiarity with programs relevant to funding source regulations required.
- Experience with individuals experiencing homelessness and/or mentally ill and substance abuse population preferred.
- Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.).
- Strong skills and knowledge of client relational databases (e.g. Awards preferred).
- A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards.
- Valid professional licenses and certifications, if applicable.
Benefits
- Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
- Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
- Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
- Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
- Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
- Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
- Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
- Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.
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