About the role

Program Director guiding transformation initiatives in Global Reinsurance at The Hartford. Balancing strategy, process, people, and technology while enhancing customer experience.

Responsibilities

Develop and establish processes and controls for scope, budget, risk and issues, ensuring all aspects of the program are delivered according to the overall business objectives
Manage expectations and ensure all program expectations are adhered to and there is a balance and integration of all delivery components: strategy, process, people, technology, data and change management.
Monitor, measure and report status on program workstreams, milestones
Organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans
Implement routines to enable alignment to program goals, vision and desired outcomes
Communicate appropriately with key stakeholders to facilitate execution against the short- and long-term objectives necessary to achieve strategic goals
Share program information with senior management at appropriate level of detail and timeliness for the intended audience
Work closely with the key stakeholders to ensure rollouts are aligned to overall program roadmap, vision and business value
Seek opportunities to add value by introducing program management in various applications across the team
Coordinate implementation and migration to a new treaty administration system
Partner with IT, Accounting, and Claims departments on ACORD e-messaging enablement
Implement Intelligent document processing for a UW use case.

A minimum of seven years of experience in Program and/or Project management with excellent organizational skills.
At least two years of experience leading enterprise-wide projects with a change management component in a complex corporate environment required.
Insurance and/or Financial Services experience preferred; Reinsurance experience desirable
Demonstrated effective relationship and influencing skills in a matrixed environment; ability to remain calm under pressure
Six Sigma/PMI and demonstrated application of a high level of project management expertise required
Formal change management training and demonstrated application of a high level of change management expertise a plus
Strategic thinker; demonstrated thought leadership; creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
Proficient with Microsoft Office Suite; excellent PowerPoint skills
Self-motivated; able to work autonomously; excellent teamwork skills; strong focus on execution and delivery; track record of success in fast-paced environment.