Hybrid Program Manager

at StartSteps

• Job title: Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Berlin, Germany

About the role

• Program Manager managing Talent Accelerator programs to support career changers in tech roles. Overseeing course development and ensuring student success in Berlin-based hybrid position.

Responsibilities

• Manage a set of instructor-led, online programs for career changers in Germany.
• Oversee the development and implementation of course curricula and learning content.
• Recruit, contract, and onboard program trainers.
• Manage trainers throughout the programs with regular check-ins.
• Lead operations in advance of program kick-offs, including admissions processes, student onboarding, and contract signing.
• Manage operations during the programs, including program administration, reporting, and ad-hoc problem solving.
• Support students during the program with regular check-ins.
• Communicate with key stakeholders, including agents at the Agentur für Arbeit and Jobcenter.
• Collaborate with other teams and stakeholders to align the program with students’ needs during and after the programs.
• Maintain program compliance with AZAV certification.

Requirements

• 2–3 years of experience in the education sector (ideally with an AZAV-certified provider), with a proven track record in program management and implementation.
• Strong entrepreneurial skills and the ability to take a program from concept through launch and growth.
• Strong sense of ownership of processes and a drive to improve ways of working.
• Exceptional organizational skills with a reliable, precise, and structured approach to work, and an affinity for digital processes.
• Strong communication and interpersonal skills, able to build productive working relationships with a wide range of stakeholders.
• Excellent written and verbal communication skills in English and German (minimum C1 level in both languages).

Benefits

• Competitive salary.
• Opportunities for professional growth and skill development through support and mentorship.
• Be part of a mission-driven organization making a real impact through education, including promoting diversity in the tech industry and teaching digital skills in developing countries.
• Join a fast-moving and innovative company with autonomy and freedom to make decisions and lead initiatives.
• A dog-friendly office in the heart of Berlin, plus flexible remote work options.
• An inclusive team culture that values diversity and fosters a sense of belonging.
• Equal opportunity employer committed to creating a diverse and inclusive workplace.