AI Product Consultant leading pilot engagements for Zendesk AI, focusing on technical configuration and integrating business strategies. Collaborating with sales and customer success to drive value outcomes.
About the role
- Product Specialist coordinating regional ownership of SaaS product modules at Caseware. Supporting German market needs and collaborating with global product teams to enhance product capabilities.
Responsibilities
- Support the coordination and regional ownership of individual product modules and platform components within our SaaS product landscape.
- Act as a bridge between German market needs and the global platform and product organization.
- Align product capabilities with local workflows, coordinating regional readiness and enablement.
- Support the effective use of APIs and integration interfaces provided by the platform.
- Support the Product Managers of our core German solutions by sharing insights, assisting with market alignment, and helping to drive cross-team coordination.
- Develop deep knowledge in our key solutions, enabling to act as a connector between product and teams such as Consulting, Support, Sales, and Marketing.
Requirements
- Bachelor’s or Master’s degree in Business Informatics, Business Administration, or related fields.
- First experience (1–3 years) in product coordination, technical consulting, enablement, or project roles.
- Interest in cloud software, APIs, and AI-powered tools – no deep technical background required, but willingness to learn.
- Basic understanding of how APIs and Excel integrations work in business contexts.
- Strong organizational skills and clear communication style in both German and English.
- Comfortable working across time zones with distributed product teams.
Benefits
- Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
- We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
- Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
- We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
- We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
- Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
- We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.
Job title
Job type
Experience level
Salary
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Degree requirement
Tech skills
Location requirements
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