Hybrid Product Specialist

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About the role

  • Product Specialist Associate assisting sales in demonstrating Luminance’s AI legal technology. Work with clients to ensure correct adoption and maximize customer experience.

Responsibilities

  • Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
  • Act as an expert of Luminance’s products, supporting the sales team in converting these prospects
  • Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
  • Be a trusted adviser and authority on the product to the prospect during the Proof of Value
  • Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers

Requirements

  • Bachelor’s or Master’s Degree in a STEM discipline, with distinction and with an interest in legal are encouraged to apply
  • Highly-detail oriented with a problem-solving attitude
  • Strong technical acumen and the ability to understand, translate and simplify concepts to both technical and non-technical audiences
  • Excellent communication skills for translating between customer needs and internal teams, including Product and Engineering
  • Organized with excellent time management skills with an ability to prioritize effectively
  • Prior experience at a high-growth startup — especially in Solutions or Sales Engineering — is a plus
  • Ability to travel for work

Job title

Product Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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