Product Specialist Associate assisting sales in demonstrating Luminance’s AI legal technology. Work with clients to ensure correct adoption and maximize customer experience.
Responsibilities
Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
Act as an expert of Luminance’s products, supporting the sales team in converting these prospects
Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
Be a trusted adviser and authority on the product to the prospect during the Proof of Value
Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
Requirements
Bachelor’s or Master’s Degree in a STEM discipline, with distinction and with an interest in legal are encouraged to apply
Highly-detail oriented with a problem-solving attitude
Strong technical acumen and the ability to understand, translate and simplify concepts to both technical and non-technical audiences
Excellent communication skills for translating between customer needs and internal teams, including Product and Engineering
Organized with excellent time management skills with an ability to prioritize effectively
Prior experience at a high-growth startup — especially in Solutions or Sales Engineering — is a plus
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