Hybrid Product Owner – Onboarding

at FanDuel

• Job title: Product Owner – Onboarding
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: SDLC
• Location requirements: Hybrid, Edinburgh, United Kingdom

About the role

• Product Owner managing customer onboarding initiatives for FanDuel, collaborating with cross-functional teams in a high-performance environment.

Responsibilities

• Own the end-to-end product delivery of core capabilities supporting our Onboarding program within the Identity pillar
• Lead the elicitation and management of product requirements for features related to your customer and their 3rd party integrations, ensuring seamless interoperability with other FanDuel areas
• Create, update and manage documentation that describes the business change being affected, including journey maps and process flows
• Apply your product, technical, and commercial acumen to collaboratively define innovative solutions that solve business problems and enhance partner and user experiences
• Work closely with design and research to understand user pain points and partner requirements, translating insights into actionable product decisions
• Play a central role in agile delivery teams, helping define scope, prioritize work, and ensure successful, iterative delivery
• Act as a change champion, driving sustainable improvements across products and processes, and supporting the business throughout the transformation journey
• Be an active contributor within the FanDuel Product Owner community, sharing best practices and fostering a culture of collaboration and continuous improvement
• Research stakeholders to identify user challenges and make informed requirement decisions

Requirements

• 3+ years of experience in a product, business analysis, or consulting role with a track record of owning and delivering cross-functional initiatives
• Strong clarity of thought and communication — you simplify complexity and articulate ideas with confidence and precision
• A bias toward action — you take initiative, move with urgency, and don’t wait for perfect information to make progress
• Positive mindset and can-do attitude — you are solutions-oriented, adaptable, and energize those around you
• Demonstrated ability to solve problems independently without requiring detailed guidance or handholding
• An analytical mindset – you can break the problem down into smaller deliverables and understand how changes affect the wider FanDuel ecosystem
• Technically conversant — comfortable getting into technical details, reading architecture diagrams, and participating in deep-dive conversations
• Front-end familiarity — you understand how front-end systems work and can partner effectively with engineering and design teams
• Fluent in APIs and systems integration concepts — you’re comfortable with API calls, payload structures, and error handling
• Solid grasp of the Software Development Lifecycle (SDLC) — you’ve worked closely with engineering teams and understand the process from ideation to deployment
• Experience working in Agile or Scrum environments with clear and detailed user story writing
• Background in fast-paced, data-driven environments like eCommerce or consulting is a strong plus
• Experience of working in a regulated industry like finance would be beneficial
• Business Analysis accreditation is desirable, but not required

Benefits

• Interesting work - working in a fast-paced and ever-changing industry, new problems and exciting solutions are never too far away. There are always opportunities to learn new skills and broaden your horizons
• A sense of achievement - Our teams own their own software and when that awesome new feature ships to users and the positive feedback starts rolling in, you can feel really proud of what you and your team created
• Personal development - clear and defined career pathways for every role at every level, a supportive manager, loads of learning opportunities and even 10% of your time to dedicate to your learning.
• Belonging - everyone at FanDuel works for each other, we win together, make mistakes together and have lots of fun doing it.
• Trust - A trusting work environment where productivity is valued above all else, giving you autonomy and ownership of your time and work
• Great financial package - Including salary, bonus, pension, private healthcare, share save scheme, flexible working & holiday policy along with a number of other benefits.