Product Marketing Manager leading go-to-market strategy and growth for SMB audience at Hiya. Shaping messaging and optimizing the self-serve experience for small and midsize businesses.
Responsibilities
Go-to-market strategy: define and execute the GTM plan for SMB and self-serve segments across Hiya’s product portfolio.
Product partnership: work with the Product team to identify market opportunities, validate product–market fit for new SMB offerings, and shape roadmaps based on customer insights.
Audience clarity: develop ICPs, segmentation frameworks, and messaging that speaks directly to SMB buyers.
Self-serve funnel: partner with Product, Demand Gen, and Lifecycle teams to improve acquisition, sign-up, nurture, and activation flows that increase conversion and adoption.
Conversion experiments: design and test packaging, pricing, and journey optimizations to increase trial-to-paid rates and average revenue per account.
Campaign development: drive scalable, automated growth through website, email, and in-product programs.
Product storytelling: turn technical capabilities into simple, compelling narratives across web, ads, and lifecycle channels.
Performance analysis: track and interpret conversion, retention, and revenue metrics to guide roadmap priorities and marketing investments.
Requirements
3–6 years in SaaS product marketing, growth marketing, or a hybrid PMM / growth role
Hands-on experience with digital or product-led growth: website optimization, trials, activation journeys
Ability to turn complex capabilities into clear, outcome-driven messages for SMB buyers
Comfort working with funnel data, conversion metrics, and A/B testing to guide decisions
Strong cross-functional collaborator across product, marketing, design, and sales
Curiosity for user behavior and how small optimizations drive outsized results
Benefits
Equity compensation
401K program with 3% match through Fidelity Investments
Self managed vacation plan
15 Paid holidays including Recharge Days
100% covered medical, dental, and vision for the employee and 50% coverage for dependents
Flexible spending, health savings accounts and Pretax dependent day care savings plan
Paid parental leave
Voluntary Life and AD&D, and Accident insurance options
Employer-paid life insurance
Employer-paid long-term disability coverage (in qualifying states)
Donation Matching for a charity of your choice (up to $1,000/ year)
$1,000/year reimbursement in Professional Development funds
Job title
Product Marketing Manager, SMB Audience – Digital Growth
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