Director of Product lead critical eCommerce platform experiences at Moonpig Group. Overseeing growth and customer outcomes across multiple product domains for a renowned gifting brand.
About the role
- Product Manager developing an AI-powered coaching platform for gamers. Engaging with gamer communities and driving data-informed product strategy and execution.
Responsibilities
- User discovery & insights
- Embed yourself into gamer communities (Reddit, Discord, conferences) to surface real user needs and trends.
- Talk to users, run surveys, and synthesize feedback into actionable insights.
- Translate customer problems & business goals into clear, prioritized product requirements.
- Analyze product usage patterns (SQL, Mixpanel) and connect insights directly to business outcomes.
- Define success metrics, own dashboards/funnels/experiment readouts, and deliver decision-ready insights.
- Size and scope opportunities using product data, market sizing, and an 80/20 lens to de-risk decisions quickly.
- Identify opportunities to double down, design/run experiments (A/B tests, pilots), and present clear recommendations.
- Surface & scope opportunities — investigate market pain points, partner with leadership on shaping strategy, then translate direction into scopes, specs, and cross-team execution.
- Write scopes/specs, manage JIRA, and keep initiatives moving smoothly across Design/Eng/Marketing
- Support launch plans, onboarding flows, rollout processes, and usage monitoring.
- Connect product metrics to conversion, activation, retention, and revenue
Requirements
- 2+ years of PM experience at a product-driven tech company, owning meaningful product surface area (B2C a plus)• 2+ years in investment banking, strategy consulting, or a similar analytical/business role• Strong ability to structure ambiguous problems, form hypotheses, design/interpret experiments, and make data-driven decisions• GM-like mindset with awareness of how product connects to revenue, growth models, pricing, and go-to-market• Nice to have - Shipped AI-powered products or features (LLMs, recommendation engines, intelligent automation)• Ability to deconstruct visions into clear, actionable roadmaps that align with company objectives• Ownership-first, bias-to-action, thrives in early-stage/high-urgency environments• Deep user empathy, first-principles thinker, obsessed with simple, elegant solutions• Excellent communicator who can turn chaos into clarity and align stakeholders
Benefits
- None specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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