Product Manager for the eCBR platform transforming credit bureau reporting at Capital One. Leading initiatives for new core banking services and enhancing customer accuracy and transparency.
About the role
- Product Owner overseeing the analysis and governance of sales processes in the Salesforce ecosystem at Contentsquare. Involves collaboration with multiple sales and technical teams to deliver effective workflows.
Responsibilities
- Act as the primary Product Owner for sales-related business processes within the internal Salesforce team.
- Serve as the liaison between Sales, Marketing Operations, Revenue Operations, Customer Success Operations, and Professional Services Operations.
- Analyse and map end-to-end sales processes across integrated systems to ensure alignment, scalability, and efficiency.
- Collaborate with designated Data Owners and technical Salesforce experts to guide the design and implementation of scalable process improvements.
- Maintain and continuously improve business process documentation for the Sales organisation.
- Participate in strategic projects led by the Revenue Operations team, providing expert input on Salesforce capabilities and process implications.
- Translate business needs into clear, actionable user stories and prioritise the Salesforce development backlog.
- Ensure solutions align with overall data architecture and business strategy, advocating for data quality and governance.
- Stay current with Salesforce platform capabilities and integrated sales tools (e.g., Clari, Outreach, ChiliPiper, Distribution Engine), recommending enhancements where applicable.
- Collaborate with internal stakeholders to understand reporting and operational needs related to sales pipeline progression, handovers, and performance tracking.
Requirements
- 4+ years of experience as a Product Owner, Business Analyst, or similar role with focus on Salesforce and sales operations.
- Strong understanding of Salesforce Sales Cloud, including object relationships, process automation, and reporting.
- Demonstrated ability to analyse and document complex sales processes involving multiple stakeholders.
- Experience working with or integrating third-party sales tools such as Clari, Outreach, ChiliPiper, and Distribution Engine.
- Familiarity with CPQ and sales commission workflows (high-level understanding of data dependencies, even if not directly responsible).
- Excellent stakeholder management and communication skills, especially in cross-functional environments.
- Proven ability to write clear, concise user stories and maintain a prioritized product backlog.
- Comfortable collaborating with technical teams and participating in agile/scrum ceremonies.
Benefits
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Wellbeing and Home Office allowances
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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